Contact

Questions, feedback, or partnerships? We’d love to hear from you.

We typically respond within 2–3 business days.

Say hello

Questions, bug reports, or feature ideas? Send us a note and we’ll get back within 1–2 business days.

We use your message solely to respond and improve the tool.

Help us help you

How to write a message that gets the best response

When you reach out about SplitPro, a few extra details make it much easier for us to understand the situation and suggest improvements.

Describe the steps. Tell us what you clicked, which values you entered, and what you expected to see.
Include device details. Mention whether you were on mobile or desktop, and which browser you used.
Add a screenshot if you can. A quick image of the receipt or result page often speeds up troubleshooting.

Explain the scenario. Share a real‑world example where the feature would make splitting easier.
Focus on the goal. Tell us what you're trying to achieve (“split multiple days of costs”) rather than specifying exact UI.
Tell us what you tried. If you already use a workaround with the current tool, describing it helps us design around real usage.

The more context you share, the easier it is for us to keep improving SplitPro in ways that match how people actually split bills.

Setting honest expectations

We're always open to feedback about how the tool works, but there are a few areas where we can't step in directly.

We can't mediate disputes. We're not able to resolve disagreements between friends, roommates, or family members.
We can't give legal or tax advice. SplitPro is a calculator, not a substitute for professional guidance on contracts or obligations.
We can't access your private bills. If something looks off, we can suggest what to double-check, but we don't see your receipts unless you choose to share examples.
We can always improve the tool. Clear suggestions about confusing steps, missing explanations, or new scenarios are always welcome.

Knowing these boundaries helps keep communication focused on product improvements rather than personal situations we're not equipped to handle.

Behind the inbox

While we can't promise instant replies, we do aim to read and prioritize messages in a consistent, thoughtful way.

Grouped by theme. Messages about the same issue help us see patterns and choose what to fix first.
Clarity gets priority. Detailed, specific notes are easier to act on than general “it's broken” messages.
No data resale. Feedback you send is used to improve the product, not to build separate marketing lists.

Whether or not you hear back individually, user feedback quietly shapes the next versions of tools like SplitPro.

Access for more people

Small changes in wording, color, layout, or keyboard navigation can make a big difference for people using assistive technology.

Flag confusing phrases. If a label or explanation doesn't make sense, telling us where you got stuck helps us simplify it.
Note accessibility issues. Let us know if controls are hard to reach, focus, or read with your setup.
Share what worked well. Positive examples of clear steps or layouts give us patterns to reuse in future updates.

Thoughtful feedback turns everyday use into a quiet collaboration that improves the tool for everyone who comes after you.